Social Intelligence Workshop

Course Duration 1 Day 

Social Intelligence is about understanding your environment and having a positive influence. Your participants will become more confident in their social situations by learning how to express and interrupt social cues. They will create positive connections and increase their influence during social situations.

Increasing Social Intelligence will provide benefits throughout their professional and personal lives. It is a fantastic tool for coaching and development as people will learn “people skills”. Improving social skills through active listening, understanding body language, and being more empathic will give your participants the advantage in their interactions. Social interactions are a two way street, know the rules of the road!

Course Objectives

At the end of the course participants will be able to :

  • Be aware of our own behaviours
  • Learn to be empathetic with others
  • Know tools for active listening
  • Effectively communicate interpersonally
  • Recognize various social cues
  • Determine appropriate conversation topics
  • Know various forms of body language

Course Outline

Increase Your Self Awareness

Remove or Limit SelfDeception

Ask For Feedback

Be Open to Change

Reflect On Your Action

The Keys to Empathy

Listening and Paying Attention

Don’t Judge

Shift Your View

Don’t Show Fake Emotions

Active Listening


Don’t Jump to Conclusions

Shift Your Focus

Don’t Discount Feelings

Insight on Behaviour


Facts vs. Emotions

Online Communication

Listen and Watch More


Give Respect and Trust

Be Consistent

Always Keep Your Cool

Observing Body Language

Social Cues (I)

Recognize Social Situations

The Eyes Have It

Non-Verbal Cues

Verbal Cues

Social Cues (II)

Spectrum of Cues

Review and Reflect

Being Adaptable and Flexible

Personal Space

Conversation Skills

Current Events

Conversation Topics

Cues to Watch For

Give People Your Attention

Body Language

Be Aware of Your Movements

It’s Not What You Say – It’s How You Say It

Open vs. Closed Body Language

Communicate with Power

Building Rapport

Take the High Road

Forget About Yourself

Remembering People

Ask Good Questions

Download this outline as a PDF.

Social Intelligence Outline – Full Day