Manager Management Outline – Full Day

Course Duration 1 Day 

With this course you will be able to provide the skills, guidance, and empowerment to your team
of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout
your leadership team.

Manager Management takes a special type of leader. This workshop will expand your
participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone

Course Objectives

At the end of the course participants will be able to :

  • Welcome and orientate new managers
  • Learn ways to successfully coach and mentor
  • Learn ways to measure and evaluate performance
  • How to handle complications
  • Communicate between employees and their managers

Course Outline

Grooming a New Manager

Set Specific Goals

Authority (What They Can and Can’t Do)

Create a Shared Vision

The More They Learn, the More Responsibility They Get

Coaching and Mentoring (I)

Writing Performance Reviews

Provide Clear and Timely Feedback

Praise in Public, Criticize in Private

Make Sure Your Door is Always Open

Coaching and Mentoring (II)

Offer Advice, Not the Solution

Create a Supportive Environment

Build Ownership

360 Degree Feedback

Measuring Performance

Staying Within Their Budget

Setting Measurable Objectives

Skip Level Feedback

Collaborate on Criteria to be evaluated

Motivating Managers

Provide the Needed Resources

Bonuses and Incentives

Give Credit for Good Work

Keep Them Challenged

Signs of Poor Management

Missed Deadlines

Team Turnover

Losing Customers

Little or No Growth

Trust Your Team of Managers

Do Not Micromanage

Promote Open and Honest


Reward Initiative

Trust, But Verify

When an Employee Complains About Their Manager

Keep the Information Confidential

Gather Information from Both Sides

Coach or Delegate the Solution

Follow-up with the Manager or Employee

When Do You Step In?

Unsafe or Dangerous Events

Legal Ramifications

Severe Financial Costs

Repeated Failures after

Coaching Has Occurred

Remember These Basic Qualities

Express Confidence in Their Abilities

Practice What You Preach

Have an Open Door

Their Success is Your Success

Download this outline as a PDF.

Manager Management Outline – Full Day