Manager Management Outline – Full Day
Course Duration 1 Day
With this course you will be able to provide the skills, guidance, and empowerment to your team
of managers. They will then be better suited in leading and motivating their team and thus produce fantastic results. To be a successful manager means having a wide range of skills. Through this workshop you will be able to disperse your knowledge and experience throughout
your leadership team.
Manager Management takes a special type of leader. This workshop will expand your
participant’s knowledge and provide a way for them to teach and lead new and experienced managers. As every manager knows that learning never stops, this workshop will have something for everyone
Course Objectives
At the end of the course participants will be able to :
- Welcome and orientate new managers
- Learn ways to successfully coach and mentor
- Learn ways to measure and evaluate performance
- How to handle complications
- Communicate between employees and their managers
Course Outline
Grooming a New Manager
Set Specific Goals
Authority (What They Can and Can’t Do)
Create a Shared Vision
The More They Learn, the More Responsibility They Get
Coaching and Mentoring (I)
Writing Performance Reviews
Provide Clear and Timely Feedback
Praise in Public, Criticize in Private
Make Sure Your Door is Always Open
Coaching and Mentoring (II)
Offer Advice, Not the Solution
Create a Supportive Environment
Build Ownership
360 Degree Feedback
Measuring Performance
Staying Within Their Budget
Setting Measurable Objectives
Skip Level Feedback
Collaborate on Criteria to be evaluated
Motivating Managers
Provide the Needed Resources
Bonuses and Incentives
Give Credit for Good Work
Keep Them Challenged
Signs of Poor Management
Missed Deadlines
Team Turnover
Losing Customers
Little or No Growth
Trust Your Team of Managers
Do Not Micromanage
Promote Open and Honest
Communication
Reward Initiative
Trust, But Verify
When an Employee Complains About Their Manager
Keep the Information Confidential
Gather Information from Both Sides
Coach or Delegate the Solution
Follow-up with the Manager or Employee
When Do You Step In?
Unsafe or Dangerous Events
Legal Ramifications
Severe Financial Costs
Repeated Failures after
Coaching Has Occurred
Remember These Basic Qualities
Express Confidence in Their Abilities
Practice What You Preach
Have an Open Door
Their Success is Your Success
Download this outline as a PDF.