Generation Gaps Workshop
Course Duration 1 Day
While having various cultures in one workplace can present communication problems and
conflicts, the benefits of such a variety in the workplace outweigh it. The workplace can present challenges to management in terms of handling the different generations present. As older workers delay retiring and younger workers are entering the workforce, the work environment has become a patchwork of varying perspectives and experiences, all valuable to say the least.
The Generation Gaps workshop will help participants understand the various generations present
at work, and understand what motivates them and dealing with them on a daily basis. Both the young and older worker will have many ideas to offer, which will help the organization thrive in the marketplace. Learning how to deal with the Generation Gaps at work will help you become a
better manager or co-worker.
Course Objectives
At the end of the course participants will be able to :
- History behind generation gaps
- What are traditionalists
- What are baby boomers
- What are Generation Xers
- What are Generation Yers
- Differences between each type of generation
- Finding common ground among the generations
- Conflict management
- Leveraging the benefits of generation gaps at work
Course Outline
History
What Generations Exist in the Workplace
What Defines a Generation
What this Means in our Workplace
Traditionalist
Their Background
Their Characters
Their Working Style
Baby Boomers
Their Background
Their Characters
Their Working Style
Generation X
Their Background
Their Characters
Their Working Style
Generation Y
Their Background
Their Characters
Their Working Style
Differentiations Between
Background
Attitude
Working Style
Life Experience
Finding Common Ground
Adopting a Communication Style
Creating an Affinity Group
Sharing Knowledge
Conflict Management (I)
Younger Bosses Managing Older Workers
Avoid Turnovers with a
Retention Plan
Breaking Down the Stereotypes
Conflict Management (II)
Embrace the Hot Zone
Treat Each Other as a Peer
Create a Succession Plan
The Power of 4
Benefits of Generation Gaps
How to Learn from Each Other
Embracing the Unfamiliar
Download this outline as a PDF.