Creative Problem Solving Workshop

Course Duration 1 Day 

In the past few decades, psychologists and business people alike have discovered that
successful problem solvers tend to use the same type of process to identify and implement the
solutions to their problems. This process works for any kind of problem, large or small.

The Creative Problem Solving workshop will give participants an overview of the entire creative
problem-solving process, as well as key problem-solving tools that they can use every day. Skills such as brainstorming, information gathering, analyzing data, and identifying resources will be covered throughout the workshop..

Course Objectives

At the end of the course participants will be able to :

  • Understand problems and the creative problem solving process
  • Identify types of information to gather and key questions to ask in problem solving
  • Identify the importance of defining a problem correctly
  • Identify and use four different problem definition tools
  • Write concrete problem statements
  • Use basic brainstorming tools to generate ideas for solutions
  • Evaluate potential solutions against criteria, including cost/benefit analysis and group voting
  • Perform a final analysis to select a solution
  • Understand the roles that fact and intuition play in selecting a solutiong
  • Understand the need to refine the shortlist and redefine it
  • Understand how to identify the tasks and resources necessary to implement solutions
  • Evaluate and adapt solutions to reality

Course Outline

The Problem Solving Method

What is a Problem?

What is a Creative Problem Solving?

What are the Steps in the Creative Solving Process?

Information Gathering

Understanding Types of Information

Identifying Key Questions

Methods of Gathering Information

Problem Definition

Defining the Problem

Determining Where the Problem Originated

Defining the Present State and the Desired State

Stating and Restating the Problem

Analysing the Problem

Writing the Problem Statement

Preparing for Brainstorming

Identifying Mental Blocks

Removing Mental Blocks

Stimulating Creativity

Generating Solutions (I)

Brainstorming Basics

Brainwriting and Mind Mapping

Duncker Diagrams

Generating Solutions (II)

The Morphological Matrix

The Six Thinking Hats

The Blink Method

Analysing Solutions

Developing Criteria

Analysing Wants and Needs

Using Cost/Benefit Analysis

Selecting a Solution

Doing a Final Analysis

Paired Comparison Analysis

Analysing Potential Problems

Planning Your Next Steps

Identifying Tasks

Identifying Resources

Implementing, Evaluating, and Adapting

Recording Lessons Learned

Planning the Follow-Up Meeting

Celebrating Successes

Identifying Improvements

Download this outline as a PDF.

Creative Problem Solving Outline – Full Day